Are you a learner with a complaint about a provider?
Tell us. We cannot arbitrate a dispute about training you have paid for, and we will say so plainly rather than pretend otherwise — but we do act on patterns, and a provider who generates repeated complaints will not stay listed.
Are you a provider with a problem on your listing?
Use the support address or the form. If it is about a review you believe is not genuine, flag it from your dashboard first — that puts it in front of us with the review attached, which is faster than describing it.